Many doctors lose sight of the fact that when they provide the care to their patients, they are still left with all of the standard administration & accounting stuff: scheduling appointments, errands, managing their personal calendars, and more.
Those things are important but time-consuming to coordinate, and control which means they take your attention away from big-picture of caring and patient satisfaction.
That is where MED SEC SERVICES comes in. The whole package is:
Handling potential clients’ calls and emails.
Coordinate patient appointments, follow-ups, and reminders.
Handle rescheduling and cancellations.
Book consulting rooms, theatre space and minor procedure unit.
Sourcing reliable anaesthetists of your choice or from our database.
Ordering equipment for procedures/surgeries.
Dedicated telephone line.
Dedicated email address.
Assist with new patients, answer queries and provide information.
Collect patient information and verify insurance details.
Ensure patient complete necessary forms and documentation.
Appointment booking service with confirmation by email. Reminder Texts.
Provide patients with information about procedures, medications, and follow-up care.
Maintain accurate and confidential patient records.
Update medical histories and other important information.
Liaising with patient’s NHS GP.
Embassy liaison for international patients.
Receive and process audio files for dictation and transcribe to consultation letters.
Coordinate with external healthcare providers and organizations.
Order pathology and radiology requests and collect the reports.
Process dictation audio file for transcribe to medical reports, consultation letters, and other documents.
Sending consultation and procedure letters to patient and its GP.
Provide necessary patient information to referred consultant.
Process insurance claims and patient billing.
Use medical coding systems to categorize procedures and diagnoses.
Handle payment processing and follow up on outstanding accounts.
Bookkeeping for your company.
Small business / Limited Company Accounting.
Set up an MDT for the consultant to host. *
Prepare the agenda of the meeting and distribute to the team members.
Submitting list of patients for MDT in a timely manner.
Ensuring all scans, reports and relevant papers are forwarded to MDT host ahead of meeting.
Prepare outcome of the meeting and distribute.
(* Upon discussed before and agreed with)